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TabletPOS Custom Tip Amounts

This short article will walk the user through the setup of customized tip amounts in the TabletPOS application.

Custom Tip Amounts

vinSUITE allows you to configure custom tip amounts on the TabletPOS system, giving you full control over the default tip values presented to customers during credit card transactions. To enable custom tip amounts, navigate to your admin panel (vinSUITE or eWinery), open Mobile POS settings for the relevant location, check Enable Custom Tip Amounts, configure your percentage or flat-dollar options, and save. Changes take effect the next time you log into TabletPOS.

Custom Tip Amounts are available in both vinSUITE and eWinery admin panels.

Enable Custom Tips in vinSUITE

1. In the vinSUITE admin panel, click the Settings button in the top right of your screen. From the drop-down menu, choose System Settings.



2) The System Settings will open in the work space. Click the Mobile POS tab from the Settings sub-menu.



3) Click the 'Edit' icon from the Actions drop-down menu for the selected Location under the Mobile POS page > Manage Locations.



4) Check the box to Enable Custom Tip Amounts, and set your amount criteria by selecting a percentage or flat dollar amount for the tip options.



Note: Make sure the Accepts Tips box is checked to enable tipping at the selected location.


5. Click the Save button to save your changes. Your changes will take effect the next time you log into the TabletPOS system.



Note: Make sure the Accepts Tips box is checked to enable tipping at the selected location. Note: The tip screen will only appear during credit card transactions in the TabletPOS app.

Note: The steps above reflect the interface as documented at the time of publication. If the menu labels or tab names in your admin panel differ, refer to the most recent release notes or contact Support for updated guidance.



Enable Custom Tips in eWinery

1) In the eWinery admin panel, click on the Settings icon.



2) The Settings window will appear. Select the MPOS tab and scroll down to the Locations section.



3) Click the 'Edit' icon for the selected Location under the Mobile POS page > Manage Locations.



4) Check the box to Enable Custom Tip Amounts, and set your amount criteria by selecting a percentage or flat dollar amount for the tip options.



5. Click the Save button to save your changes. Your changes will take effect the next time you log into the TabletPOS system.



Note: The tip screen will only appear during credit card transactions in the TabletPOS app.