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Third Party Integration: ShipCompliant

Introduction to ShipCompliant integration with eWinery

Use the following major steps to use ShipCompliant. You may also visit the ShipCompliant website.

Pre-Implementation Checklist

  1. All SKUs inside your eWinery Solutions products must also be present inside ShipCompliant.

  2. The "brand key" in ShipCompliant must match the brand names in eWinery Solutions. The brand key in ShipCompliant is different than the brand name.

    NOTE: You can find the brand keys in the "Manage Brands" section of the ShipCompliant admin panel. The brand key for non-wine products in ShipCompliant should be set to "NONWINE".

  3. Shipping type codes must be entered for all shipping types in eWinery Solutions.

  4. Editable orders will be enabled for sites with a ShipCompliant integration. The editable orders settings can vary depending on the logic of your company.

Order Settings:

Orders that pass compliance come in as Accepted OR Completed based on your account settings. If the order fails compliance they will have a Quarantined status.

Accepted: | The order has not been sent to fulfillment and the credit card has not been charged but initial compliance check passed.

  • Completed:
  • The order has been sent to fulfillment and the credit card has been charged. No manual action required.
  • NOTE: The credit card will be charged only if you have a merchant account set up integrated with eWinery Solutions. For additional information, contact eWinery Solutions Customer Care.

  • Passes Compliance Check - The order will be checked against ShipCompliant and if it passes compliance your order will have an order status of Accepted or Completed.
    • Fails Compliance Check - The order will be checked against ShipCompliant and if it fails compliance your order will have a Quarantined order status, meaning the order has to be edited and resubmitted for compliance checking.

      If the order has not been sent to fulfillment, the credit card has not been charged. Inside the order, click on the Compliance tab to view the compliance errors, you have the ability to edit the order using the the EDIT ORDER button on the Summary tab. This will open the order in the Order Management System (OMS)allowing you to make the required changes. Once you have modified the order, click the Compliance tab to either check compliance or commit the order with ShipCompliant.

    Return to the eWinery DashBoard to see other Third-Party Integrations.